The Paralegal's Guide to Avoiding Administrative Disasters

Agenda / Content Covered

1. Relevant Rules of Professional Conduct
   1:00 — 1:15, Billie Jo Jentsch
2. Pitfalls and Perils of Improper Client Communication
   1:15 — 1:30, Billie Jo Jentsch
3. Cutting Corners on Legal Research
   1:30 — 1:45, Billie Jo Jentsch
4. Document Prep and Review - Avoiding Common Perils
   1:45 — 2:00, Billie Jo Jentsch
5. Accidentally Forgetting About Important Dates and Meetings
   2:15 — 2:30, Billie Jo Jentsch
6. Billing and Trust Account Mistakes
   2:30 — 2:45, Billie Jo Jentsch
7. Dangers Posed by Missed Deadlines
   2:45 — 3:00, Billie Jo Jentsch
8. Lost Files and Misplaced Documents
   3:00 — 3:15, Billie Jo Jentsch

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Billie Jo Jentsch is a paralegal in the Litigation Department at Kohner, Mann & Kailas, S.C., in Glendale, Wisconsin. With nearly 30 years of experience, she has an extensive background in the legal field and has frequently presented at seminars on best practices in the paralegal field. Some of her many responsibilities at Kohner, Mann & Kailas, S.C., include drafting pleadings, discovery requests and responses; preparing documents for filing with state and federal courts; assisting attorneys in preparing for depositions and trial; maintaining litigation calendars and client files; and providing clients with case developments. Ms. Jentsch's extraordinary attention to detail provides invaluable assistance in all aspects of her duties. She prides herself on error-free work and enjoys the challenge of learning new skills and mastering whatever tasks are needed to serve the needs of KMK's clients. After graduating from Moraine Park Technical College with an Associates Degree in 1993, she achieved the registered paralegal designation with the National Federation of Paralegal Association in 2000.