Tactfully Handle Lies, Requests for Legal Advice, Upset Clients, and Other Stressful Scenarios
Course book included with all formats
Tactfully Handle Lies, Requests for Legal Advice, Upset Clients, and Other Stressful Scenarios
As a paralegal, you spend plenty of time interacting with clients. Sooner or later, you're bound to get stuck with a difficult client - and even the good ones can bring up some uncomfortable conversations. Learning how to tactfully deal with problematic clients and situations is crucial to maintaining your professionalism and avoiding legal ethics issues. Are your people skills spot on? This program will teach you how to diplomatically and ethically address challenging clients and situations. From lies and unreasonable requests to needy clients and communication barriers, gain the practical tips you need to avoid conflict, enhance client satisfaction, and keep your ethics record clean. Register today!
including - Ethics: 2.00
This program meets the California MCLE Paralegal requirement as specified in Business and Professions Code Section 6450(d).
including - Ethics: 2.00
This program may qualify for up to 2.0 hours of self-study CLE credit by the Montana Commission of Continuing Legal Education, including 2.0 hour of ethics. No more than 4.0 hours of self-study CLE credit may be earned during a reporting period.
including - Ethics: 2.00
Approved by the Paralegal Division of the State Bar of New Mexico for 0.0 general self-study credit and 2.0 ethics self-study credit (for a total of 2.0 hours CLE).
NBI, Inc. is licensed by the New Hampshire Department of Education Office of Career School Licensing. There are no enrollment prerequisites or admissions requirements for this course, and there is no exam or grading system. Satisfactory progress is based solely on attendance at the course. Credits may not be transferred. All refunds shall be paid within 30 days upon written notification from a student of cancellation or withdrawal. Students receiving benefits from federal programs shall be subject to federal refund policies, rules and regulation. Student complaints should be directed to our office at (800) 930-6182. Upon exhausting all avenues with NBI, Inc. for resolution, students may file a complaint with the Office of Career School Licensing at (603) 271-6443.
Institute for Paralegal Education
PO Box 3187
Eau Claire, WI 54702
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