Course book included with all formats
As a paralegal, you spend plenty of time interacting with clients. Sooner or later, you're bound to get stuck with a difficult client - and even the good ones can bring up some uncomfortable conversations. Learning how to tactfully deal with problematic clients and situations is crucial to maintaining your professionalism and avoiding legal ethics issues. Are your people skills spot on? This guide will teach you how to diplomatically and ethically address challenging clients and situations. From lies to unreasonable requests to needy clients and communication barriers, gain the practical tips you need to avoid conflict, enhance client satisfaction and keep your ethics record clean. Order today!
All times are shown in Eastern time
Presenter: Casey S. Erick
This program meets the California MCLE Paralegal requirement as specified in Business and Professions Code Section 6450(d).
This course will qualify for 2.0 hours of continuing education for paralegals, including 2.0 hour of ethics, toward the eligibility requirements of the DPA Delaware Certified Paralegal Program.
This course will qualify for 2.0 hours of self-study continuing education for paralegals, including 2.0 hour of self-study ethics credit, toward the eligibility requirements of the Florida Registered Paralegal Program.
This course will qualify for 2.0 hours of distance learning continuing education for paralegals, including 2.0 hour of ethics, toward the eligibility requirements as a paralegal affiliate member of the Indiana State Bar Association. No more than 3.0 hours of distance learning CLE credit may be earned during a reporting period.
This program may qualify for up to 2.0 hours of self-study CLE credit by the Montana Commission on Continuing Legal Education, including 2.0 hour of ethics. No more than 4.0 hours of self-study CLE credit may be earned during a reporting period.
This seminar meets the requirements of the Certifying Board for Legal Assistants of the National Association of Legal Assistants, Inc., for 2.0 hours, including 0.50 ethics, of continuing legal assistant education self-study credit required to maintain the CLA (Certified Legal Assistant) credential.
This seminar has been approved by The National Federation of Paralegal Associations, Inc. (NFPA) for 2.0 hours of Continuing Legal Education self-study credit, including 2.0 hour of ethics.
This course will qualify for 2.0 hours of self-study continuing education for paralegals, including 2.0 hour of ethics, toward the eligibility requirements of the Ohio State Bar Association Paralegal Certification program.
Approved by the Paralegal Division of the State Bar of New Mexico for 0.0 general self-study credit and 2.0 ethics self-study credit (for a total of 2.0 hours CLE).
Approved for 2.0 CLE self-study credit by the Washington State Paralegal Association (WSPA).
NBI, Inc. is licensed by the New Hampshire Department of Education Office of Career School Licensing. There are no enrollment prerequisites or admissions requirements for this course, and there is no exam or grading system. Satisfactory progress is based solely on attendance at the course. Credits may not be transferred. All refunds shall be paid within 30 days upon written notification from a student of cancellation or withdrawal. Students receiving benefits from federal programs shall be subject to federal refund policies, rules and regulation. Student complaints should be directed to our office at (800) 930-6182. Upon exhausting all avenues with NBI, Inc. for resolution, students may file a complaint with the Office of Career School Licensing at (603) 271-6443.
CASEY S. ERICK is a shareholder with Cowles & Thompson, P.C., and focuses on commercial litigation and employment law. He has represented clients in both litigation and transactional matters that span across commercial law, labor and employment, real estate, consumer protection, and general litigation, including, but not limited to, breach of contract, corporate trade secret theft, tortious interference, defamation, personal injury, fraud, and various other kinds of civil litigation. He is a member of the State Bar of Texas and Dallas Bar Association. Mr. Erick received his B.A. degree, cum laude, from the University of Mississippi and his J.D. degree from Baylor School of Law.