IPE Satisfaction Guarantee & Cancellation Policy


Satisfaction Guarantee -


If you aren’t satisfied with your course or educational resource, call or write us within 60 days of taking the course and we’ll make it right.

Cancellation Policy -


Live Online CLE Programs: We understand that plans change. If you find you can no longer attend a live online CLE program please contact our Customer Service Department at 800-793-5274. We'd be happy to assist you in finding a replacement, transferring your registration to a colleague or ordering the recording. If you prefer, you may receive a full refund, less a $20 processing fee, if you cancel 4 or more business days prior to the live online CLE program. Any cancellation received within 3 business days of the program will not be eligible for a cash refund, but may still take advantage of finding a replacement. The processing fee of $20 will apply.

Live In-Person Seminars: If the live seminar course content no longer fulfills your learning requirement needs, please contact our Customer Service Department at 800-793-5274. We will be happy to assist in finding a replacement. If you prefer, you may receive a full refund if you reach out more than 7 days prior to the event. If you reach out less than 7 days prior to the event you may receive a refund less a $50 cancellation fee.

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